Terms of service

Terms and Conditions

Last updated: 11 October 2026

Welcome to Atsteps.

These Terms and Conditions govern your use of https://atsteps.com and purchases made through our online store.

By using our website or placing an order, you agree to these terms, subject to your applicable statutory rights.

1. Business Information

Store Name: Atsteps
Company: ACRE SHOES LTD.
Company Number: 12829857
Registered Address: 5 Turnpin Lane, London, England, SE10 9JA
Email: contact@atsteps.com
Website: https://atsteps.com

2. Products

Atsteps offers footwear and related products.

Product descriptions, available sizes, colors, and prices are displayed on individual product pages.

We aim to present accurate product information.

However, colors and appearance may vary slightly depending on screen settings and manufacturing variations.

3. Product Availability

Products are subject to availability.

If an item becomes unavailable after an order has been placed, we will contact you and arrange an appropriate solution.

If we cannot fulfill an order, we will provide a refund where applicable.

4. Pricing and Payments

Prices are displayed in the currency applicable to your selected market.

The total amount payable, including any applicable taxes and delivery charges, will be displayed before you complete your purchase.

Payments are processed through secure third-party payment providers.

5. Orders

When placing an order, you agree to provide accurate and complete information.

Following a successful purchase, you should receive an order confirmation.

We may contact you if additional information is required or an issue prevents fulfillment.

6. Shipping and Delivery

Our processing times, shipping methods, and estimated delivery periods are described in our Shipping Policy.

Delivery times may vary depending on the destination and carrier.

7. Returns and Refunds

Atsteps offers a voluntary 30-day return period for eligible purchases.

Additional statutory cancellation and consumer rights may apply.

Please review our Returns & Refunds Policy for full details.

8. Intellectual Property

Website content, original graphics, text, and designs are protected by applicable intellectual property laws.

Third-party trademarks and brand names remain the property of their respective owners.

References to third-party brands do not necessarily indicate sponsorship, authorization, or affiliation.

9. Acceptable Website Use

Customers must not use the website for unlawful purposes or activities that interfere with its security or operation.

We may take reasonable measures to prevent fraud and protect the website.

10. Limitation of Liability

Nothing in these Terms excludes or restricts liability that cannot legally be excluded.

Your mandatory consumer rights remain unaffected.

11. Privacy

Personal information is handled in accordance with our Privacy Policy.

12. Applicable Law

These Terms are subject to applicable laws.

Nothing in these Terms removes mandatory consumer protection rights available in your country of residence.

13. Changes to These Terms

We may update these Terms when necessary.

Updates will be published on our website.

Changes will not retrospectively remove rights arising from purchases already made.

14. Contact Information

For questions concerning these Terms:

Atsteps
ACRE SHOES LTD.
Company Number: 12829857
5 Turnpin Lane, London, England, SE10 9JA
Email: contact@atsteps.com
Website: https://atsteps.com